The mobile application provided by Atlantic City Electric enables customers to manage their energy accounts via a smartphone or tablet. Functionality includes bill payment, usage monitoring, outage reporting, and access to energy-saving tips. For example, a user can submit a meter reading through the application or view historical energy consumption data.
The program offers increased convenience and accessibility for customers interacting with their utility provider. Benefits include the ability to address account-related tasks remotely, receive real-time updates during power outages, and gain insights into personal energy consumption patterns, potentially leading to cost savings. It represents a shift towards digital engagement in the energy sector, aiming to improve customer service and operational efficiency.